Staffs and management were professional, friendly and very attentive. Room they gave me was spacious and clean. They provided complimentary water, coffee/tea sachets in the room. Mini bar was available for a fee. Breakfast and lunch buffets has excellent food variety.
Josephine
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Clean hotel with lots of facilities
Tashana
أكتوبر ٢٠٢٤
The Dining room and Dinning staff were fantastic! The staff in general were very polite and helpful. I felt welcome and appreciated. The location is a quick 5 minute walk to the mal which was really nice. The downside is there isn't much other than the mall as far as tourist attractions or shopping within any kind of walking distance. The AC worked really well and there was hot water and a working safe.
Jarrid
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My room was in line with my request ( bed size, etc) and the description given. All equipment was fully functional. The staff in every area is always accessible and extremely responsive to all request. The staff is always respectful, respectable, and friendly. Security is always present and actively assuring that the facility is safe. All staff proactively and diligently took action to assure that my needs were met and that my stay was pleasant. The location is excellent. You can walk to ATM machines and banks, and the Ayala Mall in about 5 minutes. You are also just a few minutes drive from the Ayala Center Mall and business.area. Everything you may need is within two to three blocks. There is always a cabs or equivalent just outside the entrance overseen by security and other staff. The pool was clean and accessible daily. Bottled water is provided at no cost. I would not stay anywhere else if I am in the Cebu area.
Spaulding
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We know that Quest Hotel would deliver exceptional service, despite the other unpleasant reviews we read online since we were satisfied during our stay in its Clark counterpart. We traveled with our 2 kids, and they accommodated our request for an extra bed without any charge. Breakfast, facilities, cleanliness of rooms, etc., also met our expectations. Security is also something that they should be praised for. Everyone was pleasant and we did not run into problems. In addition, the hotel is located right in front of a mall so it's easier to look for places to eat or shop.
Sheilagarciamedina
مارس ٢٠٢٥
Great location and good size of room. Helpful friendly staff. Great pool, would stay again. Special shout out to Roger on front door security. I got a grab taxi and the driver claimed to have no change. It was only 100 peso but the hotel had no change either. Roger immediately and kindly paid the driver from his own pocket. It was my first night there, Roger wouldn't have known I was staying longer but he was a gent. and a credit to the hotel. Of course I repaid him soon after and tried to ensure I had smaller notes for future grab journeys.
Andrew
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The location ia excellent. Across is the Ayala Mall which is convenient if you want a quick trip for coffee or snacks or for small things. The room size is perfect and layout is nice! Bathroom is a decent size, huge sink! Bed is comfortable.
Donna
يناير ٢٠٢٥
Everything
James
ديسمبر ٢٠٢٤
The service was PERFECT! I booked during a Sinulog weekend and knew there would be alot of guests but it only took 7 minutes for me to get checked-in (from the moment I stepped into the hotel) and the resto was packed during breakfast but somehow there were still plenty of empty seats even though it was at 9 am AND they were quick with refills that it looked like a 6 AM spread. The room was amazing, I had a queen-size bed all to myself and slept like a princess. Made my Sinulog 2025 convenient and hassle-free (Also, they gave guests some freebies for Sinulog) 💜
Celine
يناير ٢٠٢٥
We booked a night at the Quest Hotel as a last-minute option after our original travel plans fell through. Although the room was slightly smaller than where we had stayed before, it was perfectly adequate for our needs, with a well-positioned TV which you could easily view from lying down in bed. The desk was conveniently arranged and came with all the essentials, including a tea/coffee station and a kettle. The air conditioning worked well and included a remote for easy control. The morning view from our window was stunning, and we captured some great photos. Breakfast offered a wide variety of options to suit different tastes, and everything was clean and well-presented. The staff at both check-in and check-out were attentive and accommodating, helping with our luggage and even bringing it up to our room. Overall, it was a pleasant and comfortable stay. This location isn't very far from House of Lechon. You should go there for some excellent Lechon, it's about a 5 minute walk, try to arrive before 5pm or they run out. Included some photos of the food from there served on banana leaves. Also included breakfast at the Quest hotel.
Dan
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