Quest Hotel & Conference Center Cebu

Clean hotel with lots of facilities

My family and I stayed for 4 nights during the Sinulog festival and overall had a great experience. We booked 3 rooms and found them all comfortable and clean. The location is excellent — just a short walk from Ayala Center, which made shopping and dining very convenient. There are also plenty of restaurants and food options nearby beyond the mall. The staff were friendly and helpful, especially at the reception. We really appreciated the festive touches the hotel added for Sinulog — live performers in the buffet area and outside the lobby added a fun, celebratory vibe to our stay. The breakfast buffet was a highlight — we enjoyed it more than the dinner buffet, but both were decent. The pool area is a nice feature (though it can get crowded at peak times), and while the gym is pretty basic, it’s still a good amenity to have on hand.

My room was in line with my request ( bed size, etc) and the description given. All equipment was fully functional. The staff in every area is always accessible and extremely responsive to all request. The staff is always respectful, respectable, and friendly. Security is always present and actively assuring that the facility is safe. All staff proactively and diligently took action to assure that my needs were met and that my stay was pleasant. The location is excellent. You can walk to ATM machines and banks, and the Ayala Mall in about 5 minutes. You are also just a few minutes drive from the Ayala Center Mall and business.area. Everything you may need is within two to three blocks. There is always a cabs or equivalent just outside the entrance overseen by security and other staff. The pool was clean and accessible daily. Bottled water is provided at no cost. I would not stay anywhere else if I am in the Cebu area.

Great location and good size of room. Helpful friendly staff. Great pool, would stay again. Special shout out to Roger on front door security. I got a grab taxi and the driver claimed to have no change. It was only 100 peso but the hotel had no change either. Roger immediately and kindly paid the driver from his own pocket. It was my first night there, Roger wouldn't have known I was staying longer but he was a gent. and a credit to the hotel. Of course I repaid him soon after and tried to ensure I had smaller notes for future grab journeys.

Everything